Step 1 of 6 16% Your DetailsName* First Last Date of Birth* DD slash MM slash YYYY Email* Module 1: Introduction to WHS - Content Working in Labour Hire As a labour hire worker, you work under an arrangement where you are employed by Maxwell Recruitment & Training but contracted to work with another employer (Host Client). In a labour hire arrangement both Maxwell Recruitment & Training and the Host Client must provide you with a working environment that is safe and does not put your health at risk. Maxwell Recruitment & Training and the Host Client share this duty, and it cannot be shifted from one to another. As a labour hire worker, you have the same basic rights regarding your health and safety at work as any other employee. Your Rights Your basic rights include: the right to be shown how to work safely the right to appropriate safety equipment the right to speak up about work conditions the right to say no to unsafe work the right to be represented and consulted in relation to your health and safety the right to workers compensation the right to a fair and just workplace the right to fair pay and condition the right to be protected from discrimination if you raise a health and safety issue or concern Maxwell Recruitment & Training's Responsibilities to You Maxwell Recruitment & Training has a legal obligation to place you in workplaces that are safe and without risk to your health. To ensure your health and safety, Maxwell Recruitment & Training have processes in place to: provide you with an induction including general information about work health and safety, information on the typical hazards in the industry in which you will be working, and Maxwell Recruitment & Training work health and safety policies and procedures ensure you have the necessary skills, knowledge and equipment to perform the work safely and without risk to your health define the job, task or role that is assigned to you establish the place where you are being sent to work and its operations are safe and without risk to health before you are sent there consult with you on matters that may affect your health and safety tell you how to report any issue, hazard or incident relating to health and safety continue monitoring your health and safety and the Host Client’s workplace throughout your placement consult, cooperate and coordinate with the Host Client to ensure your health and safety Maxwell Recruitment & Training have an established Work Health and Safety Management System. This system consists of work health and safety policies and procedures. You can access these policies and procedures at any time. The Host Client’s Responsibilities to You The Host Client has a legal responsibility for your health and safety. When you are working at the Host Client’s site, you should be treated by the Host Client as if you are one of their direct employees, as such you can expect the Host Client to: provide and maintain a safe working environment and conditions for you define the job, task or role that is assigned to you consult with you on matters that may affect your health and safety control any risks that arise from the work that is assigned to you ensure you have the necessary skills, knowledge and equipment to perform the work safely and without risk to your health provide you with the necessary information, instruction, training and supervision to perform the work safely and without risk to your health Inform you of and ensure your understanding of the work health and safety requirements of the workplace tell you how to report any issue, hazard or incident relating to health and safety encourage you to maintain contact with you Maxwell Recruitment & Training consult, co-operate and co-ordinate with Maxwell Recruitment & Training to ensure your health and safety Your Responsibilities As a worker, you also have health & safety responsibilities while at work. While at work you must: take reasonable care of yourself; not do anything that would affect the health and safety of others at work; follow any reasonable health and safety instructions from Maxwell Recruitment & Training and the Host Client. It is important that you: follow instructions and work safely ask if you’re not sure how to safely perform work use equipment and personal protective equipment (PPE) in the way you were trained and instructed to use it stop any unsafe work immediately report unsafe, unhealthy situations and injuries to your supervisor to the Host Client and notify Maxwell Recruitment & Training report to Maxwell Recruitment & Training if you have been instructed to perform any tasks or duties that are outside the original scope of your assignment details Safe Work When starting a new placement, it is important for you to be provided with a clear understanding of work to be performed and any information and training required to safely perform the work. Prior to commencing the work, you should be provided with: a Maxwell Recruitment & Training health and safety induction (this induction) a clear understanding of the tasks to be undertaken during placement information on any plant or equipment to be used hours and location of work health and safety risks associated with the work information on the necessary knowledge, qualifications, licences, skills and training required to safely perform the work adequate personal protective equipment (PPE) if required organisational and work health and safety arrangements When commencing a new placement at a Host Client, you should be provided with: a Host Client and site-specific health and safety induction safe work practices any on-the-job training necessary to safely perform the work adequate supervision Health and safety information must be provided to you in a way that is meaningful, and that you understand. If you have a language or literacy barriers, it is important you notify Maxwell Recruitment & Training and the Host Client, so we can determine suitable approaches to provide information and undertake consultation. It is important that you understand that you have the right to refuse unsafe work. If someone asks you do something that you think might harm your psychological and/or physical health and safety, stop and talk with your supervisor at the Host Client site and notify Maxwell Recruitment & Training. Speaking Up It is not uncommon for a worker to remain silent when they come across a health and safety concern, spot a hazard or get injured at work. Reasons as to why a worker may not want to speak up about concerns around health and safety are varied and may include: fear of punishment from management not wanting to be seen as a ‘complainer’ fear of losing the contract/job feeling though they have limited influence due to age, experience, job status think the issue or injury is small and doesn’t require reporting You may think an issue is small and doesn’t require reporting, however sometimes small issues can quickly turn into big issues, for example: workplace conflict could quickly escalate to bullying. It is important that if you do identify a health and safety issue or hazard in the workplace, or if you get injured while at work, you report it immediately to your supervisor at the Host Client site and Maxwell Recruitment & Training, otherwise it may continue to present a health and safety risk to you and others at the workplace. Reporting health and safety concerns, hazards and injuries in the workplace requires the Host Client and Maxwell Recruitment & Training to: investigate it determine the cause then implement appropriate controls so it no longer presents a health and safety risk Information, Instruction, Training and Supervision Maxwell Recruitment & Training and the Host Client will ensure that you are provided with adequate information, instruction, training and supervision that is necessary to ensure your health and safety is protected from any hazards. Information, instruction and training on how to do a task safely should be provided to you prior to you carrying out that task for the first time. It is important that you inform your supervisor at the Host Client and Maxwell Recruitment & Training if you have language or literacy barriers so that the information, instruction and training is provided to you in a way that is meaningful, and you understand. If you are not sure how to do something safely, or if you feel that the level of supervision you have been provided is inadequate and presents a risk to your health and safety, it is important that you speak up. Share your concerns about the psychological and/or physical health and safety risks with your Supervisor at the Host Client site and notify Maxwell Recruitment & Training. Consultation Consultation is a process that provides you the opportunity to participate in, and share information about, work health and safety issues. As consultation is an obligation of Maxwell Recruitment & Training and the Host Client; you can expect to be consulted on matters that/or may directly affect your health and safety. Through the consultation process, you should be provided with an opportunity to share your point of view or raise concerns. Maxwell Recruitment & Training will maintain regular contact with you throughout your placement at the Host Client. The purpose of the contact is to monitor your health and safety and ensure that you are provided with safe and healthy work environment. You are encouraged to maintain contact with Maxwell Recruitment & Training throughout your placement with the Host Client and provide feedback on health and safety matters. Personal Protective Equipment Personal Protective Equipment (PPE) may need to be worn or used to minimise health and safety risks. PPE may include but is not limited to: boots ear plugs face masks gloves googles hard hats high visibility clothing respirators safety harnesses safety shoes sunscreen If required, Maxwell Recruitment & Training and/or the Host Client will provide you with the appropriate PPE prior to carrying out the tasks that require the PPE as a risk control. Change of Duties If the Host Client changes the scope of work during your placement, Maxwell Recruitment & Training must first be notified. Maxwell Recruitment & Training will assess the change in duties and ensure that it does not put your health and safety at risk. It is important that you contact Maxwell Recruitment & Training immediately if you are requested by the Host Client to carry out duties that differ from the original assignment details so the appropriate checks can be made. WHS Issues & Issue Resolution Maxwell Recruitment & Training and the Host Client will have procedures for resolving work health and safety issues when they arise. They are often called Issue Resolution Procedure or Grievance Procedure. If you are unable to locate these procedures, notify Maxwell Recruitment & Training who will provide this information to you. If you're unsure about something relating to health and safety in the workplace, and you don't want to upset the Host Client, you are encouraged to contact Maxwell Recruitment & Training who will consult, cooperate and coordinate with the Host Client on the matter. Important: You have a right to be heard without fear of being treated differently. If a health and safety issue is raised, the following process should occur: workers should be consulted on the matter management decide and implement appropriate risk controls in consultation with workers a timeframe should be agreed for correcting the problem the effectiveness of the solution should be monitored Mental Health Support Good mental health is a state of wellbeing in which an individual: realises their own abilities can cope with the normal stresses of life can work productively is able to make a positive contribution to their community This sense of wellbeing and self-esteem enables workers to appreciate and enjoy day-to-day life and the working environment. Sometimes good mental health can be compromised. A typical response to the pressures and demands of business and life is stress. Some stress is reasonable, but it becomes an issue when it is excessive and ongoing. Stress can contribute to the development of anxiety and/or depression, and may cause an existing condition to worsen. As well as affecting your relationships and life outside work, stress can increase your risk of injury, fatigue and burnout. Maxwell Recruitment & Training is committed to promoting positive mental health and wellbeing and aims to build and promote a workplace environment and culture that supports mental health and wellbeing and to support workers with a mental health condition regardless of cause. Maxwell Recruitment & Training provides all workers with access to free, voluntary and confidential counselling service through Employee Assistance Program (EAP) provider Access Newcastle Hunter Manning. Maxwell Recruitment & Training will pay for up to three confidential counselling sessions per twelve month period for you. Counselling can provide you with support and guidance on issues including, but not limited to, work-related stress, emotional distress of any kind, financial problems, health issues, family or parent/child conflict, relationship issues, grief and loss, diagnosed or undiagnosed mental health issues. To make an appointment with Access Programs, please call 1800 613 155. Emergency Response An emergency can develop quickly. If you are not prepared or not sure how to respond in an emergency, it can put your health and safety at immediate risk. You should be informed of the Host Client’s emergency response plan and resources during your Host Client site induction. This information should also be displayed or easily accessible in the workplace. It is important that you are aware of the name and contact details of the Host Client’s fire wardens and first aiders and where they work, so you can act quickly in an emergency. You should be familiar with the emergency plan and warning systems at the Host Client site. This includes knowing where the exits are and how to access emergency equipment such as fire extinguishers. It is also essential that you familiarise yourself with the place you should go to in the event of an emergency, known as a muster or assembly point. At the Host Client workplace, you should also have access to qualified first aiders and well stocked first aid kits. What to do if you are injured If you get injured at work, it is important that you do the following: Tell Maxwell Recruitment & Training and the Host Client As soon as you can, tell Maxwell Recruitment & Training and the Host Client that you have been injured. Maxwell Recruitment & Training will notify the insurer within 48 hours. If your injury is serious, Maxwell Recruitment & Training will notify SafeWork NSW immediately. See your Doctor It is very important that Maxwell Recruitment & Training are involved in the visit to the treating doctor to get a certificate of capacity for Maxwell Recruitment & Training to send to the insurer. Recover at Work If you are able, stay at work or plan how to return to suitable work as early as possible. Evidence shows you recover from an injury better at work than at home. Being off work can affect your health and wellbeing, your financial situation and your relationships with family and friends. If a co-worker is off injured, stay in touch and support their return to work. Workers Compensation Maxwell Training & Recruitment are insured, so if you get injured you can get the medical treatment you need and compensation for loss of income. This is called workers compensation insurance. If you get injured and you need to make a workers compensation claim through Maxwell Training & Recruitment you will be covered by the relevant legislation and the provisions contained within. Module 1: Introduction to WHS - AssessmentAnswer all questions.1. True or False? As a labour hire worker, you do NOT have the same basic rights regarding your health and safety at work as any other employee.* True False 2. True or False? Maxwell Recruitment & Training has a legal obligation to place you in workplaces that are safe and without risk to your health. To ensure your health and safety, Maxwell Recruitment & Training have processes in place to ensure you have the necessary skills, knowledge and equipment to perform the work safely and without risk to your health.* True False 3. True or False? You do NOT have the right to refuse unsafe work.* True False 4. True or False? Information, instruction and training on how to do a task safely should be provided to you prior to you carrying out that task for the first time.* True False 5. True or False? As consultation is an obligation of Maxwell Recruitment & Training and the Host Client, you can expect to be consulted on matters that directly affect your health and safety.* True False 6. When commencing a new placement at a Host Client, what should you be provided with? (Select ALL correct answers)* Host Client and site-specific health and safety induction Safe work practices Any on-the-job training necessary to safely perform the work Inadequate supervision 7. As a worker, you also have health and safety responsibilities while at work, including which of the following?* To take reasonable care of yourself Not to do anything that would affect the health and safety of others at work To follow any reasonable health and safety instructions from Maxwell Recruitment & Training and the Host Client All of the above 8. When health and safety concerns, hazards and/or injuries in the workplace are reported, what are the Host Client and Maxwell Recruitment & Training required to do?* Investigate it Determine the cause Implement appropriate controls so it no longer presents a health and safety risk All of the above 9. What should occur if a Host Client changes the scope of work during your placement?* Maxwell Recruitment & Training must first be notified Maxwell Recruitment & Training will assess the change in duties and ensure that it does not put your health and safety at risk It is important that you contact Maxwell Recruitment & Training immediately if you are requested by the Host Client to carry out duties that differ from the original job brief so the appropriate checks can be made All of the above 10. If a health and safety issue is raised, what should occur? (Select ALL correct answers)* Workers should NOT be consulted on the matter Management should decide and implement appropriate risk controls in consultation with workers A timeframe should be agreed for correcting the problem The effectiveness of the solution should be monitored Module 2: Blue Collar - Content Workplace Entry & Exits The entry and the exit of the workplace in which you will be working must be safe, clearly defined, and signs posted to show the direction to exit doors to aid emergency evacuation. To ensure your safety, you can expect the entry and exits to be slip-resistant under wet and dry conditions and aisles and walkways in the workplace should be free of obstructions at all times. At worksites where there is the operation of mobile equipment (e.g. forklifts, trucks) separate entries and exits should be provided for mobile plant and pedestrians to minimise the risk of persons being hit by moving vehicles. General Work Environment Adequate workplace facilities and amenities are important to your health and safety. The workplace must ensure: the works areas have space for work to be carried out safely floors and surfaces designed, installed and maintained for the tasks being undertaken adequate lighting to enable each person to carry out work, move within the workplace and evacuation in an emergency adequate ventilation risks associated with extremes in temperatures are controlled provision and maintenance of essential services adequate facilities including toilets, drinking water, washing and eating facilities, are maintained in good working order, and clean, safe and accessible. Workplace behaviour and responding to inappropriate workplace behaviour Inappropriate workplace behaviour can have significant short and long term impacts persons psychological and physical health. There are many forms of inappropriate behaviour that can occur within a workplace, including those described below. Workplace Harassment Workplace harassment occurs if a person is subjected to behaviour by a person which is repeated, unwelcome and not provoked, which the person considers and a reasonable person would consider offensive, intimidating, humiliating or threatening. Office ‘pranks’ may be considered harassment. Although one-off incidents aren’t considered harassment they may still be unacceptable workplace behaviour and may have disciplinary and legal consequences including termination of employment and referral to police for serious actions such as assault. Bullying Bullying is any repeated, unreasonable behaviour directed towards an employee or group of employees that creates a risk to health and safety. Examples of potential unreasonable behaviour include: offensive language or comments unjustified criticism deliberately excluding someone from workplace activities withholding information that is needed for work. Sexual Harassment Sexual harassment is unwelcome behaviour of a sexual nature which is offensive, humiliating or intimidating. Examples of sexual harassment include: staring, leering or unwelcome touching suggestive comments or jokes unwanted invitations to go out on dates or requests for sex intrusive questions about a person's private life or body unnecessary familiarity, such as deliberately brushing up against a person emailing pornography or rude jokes displaying images of a sexual nature around the workplace communicating content of a sexual nature through social media or text messages. Work-related Violence Work-related violence is an incident in which a person is abused, threatened, or assaulted in circumstances relating to their work. Violence at work can come from a member of the public, a customer or even a colleague. Examples of work-related violence include: biting, spitting, scratching, hitting, kicking throwing objects pushing, shoving, tripping, grabbing verbal threats armed robbery sexual assault attacking with knives, guns, clubs, or any type of weapon. Responding to Inappropriate Workplace Behaviour If you are exposed to unreasonable and/or inappropriate behaviour (bullying, harassment, discrimination, violence) while at work you should: If safe to do so, attempt to resolve the matter, informally in the first instance, with the person in a professional manner If you are not sure how to approach this, contact Maxwell Recruitment & Training or the Host Client to seek advice on the best way to address the situation Inform Maxwell Recruitment & Training and the Host Client if the situation does not change after speaking with the person Refer to the Host Client’s and Maxwell Recruitment & Training grievance procedures If you feel the person is persisting or the person is not complying with your requests to stop the behaviour, you may lodge a formal complaint with Maxwell Recruitment & Training and/or the Host Client Once a formal complaint is made, the matter will be investigated. Maxwell Recruitment & Training will discuss with you what assistance and support you require, which may include removing you from the workplace until the matter has been investigated. Psychosocial Hazards & Work-Related Stress Your psychological health is just as important as your physical health. Sometimes there are aspects of the work environment and workplace practices that are associated with psychological and/or physical injury or illness. Psychosocial hazards can vary from workplace to workplace and between roles, however, the following factors are known to contribute to the risk of psychological injury: high job demands, low job control, poor support, poor workplace relationships, poor role clarity, poor organisational change management, low recognition and reward and poor organisational justice. Exposure to psychosocial hazards in the workplace can lead to work-related stress. While stress isn't the same thing as anxiety or depression, excessive or long-term stress can increase your risk of developing a mental health condition. It is important to be aware of and understand your stress levels so that you can identify when stress may be impacting on your psychological health. There may be work-related stress factors that you encounter in the workplace. It is important that you are aware of hazards that can harm your psychological health. If you feel you may be at risk of work-related stress, or if you’re experiencing the effects of work-related stress, report it to the Host Client and to Maxwell Recruitment & Training so the matter can be adequately addressed and you can access support. Support Maxwell Recruitment & Training provides all workers with access to free, voluntary and confidential counselling service through Employee Assistance Program (EAP) provider Access Newcastle Hunter Manning. Maxwell Recruitment & Training will pay for up to three confidential counselling sessions per twelve-month period for you. Counselling can provide you with support and guidance on issues including, but not limited to, work-related stress, the emotional distress of any kind, financial problems, health issues, family or parent/child conflict, relationship issues, grief and loss, diagnosed or undiagnosed mental health issues. To make an appointment with Access Programs, please call 1800 613 155. Manual Tasks Most jobs involve manual tasks, however, it is important to note that not every job that involves manual tasks is hazardous to the health and safety of those performing it. Manual tasks are a health and safety risk to workers if they are hazardous. A hazardous manual task means a task that requires a person to lift, lower, push, pull, carry or otherwise move, hold or restrain any person, animal or thing involving one or more of the following: repetitive or sustained force high or sudden force repetitive movement sustained or awkward posture exposure to vibration. These factors directly stress the body and can lead to injury. The resulting injuries are commonly called musculoskeletal disorders. The back is particularly vulnerable to hazardous manual task injuries. Whilst you should follow the safe systems of work for manual tasks at the Host Client workplace, there are some basic rules to consider when it comes to manual tasks: never attempt to lift or carry loads if you think they are too heavy or awkward organise the work area to reduce the amount of bending, twisting and stretching required use mechanical aids whenever possible rotate work tasks manage the workflow to avoid peak physical and mental demands towards the end of a shift take frequent breaks Sedentary Work Tasks that involve sitting for prolonged periods can present a significant risk to the health of workers. Many workers spend 76% of their time sitting (sedentary behaviour), this is equivalent to 6 hours per day. Sedentary behaviours are a known risk factor for cancer, cardiovascular disease, type II diabetes and early death. Other risks from prolonged sitting include: people who sit for 11 hours or more a day are 40 per cent more likely to die within three years than those who sit for less than four hours the risk of heart disease is increased by 50% even if exercise is performed regularly there is an increased risk of physical injuries if a worker maintains a static posture the risk of colon cancer is doubled in people who perform highly sedentary work If your work involves sedentary work, there are some controls that can be implemented to reduce the risk to your health and safety, including to: consult with the Host Client to review and revise job and task design to minimise sitting time vary work tasks throughout the day so that there is a change in posture and different types of muscles are used—or alternate between sitting and standing by finding a reading area that allows standing for example if height adjustable workstations are available, utilise this function so that you can work either standing or sitting walk over and talk to colleagues instead of sending emails use a bathroom that is further away use the stairs instead of the lift eat lunch away from the work area where sedentary behaviour occurs Working Alone Working in isolation occurs under a variety of circumstances, like long-distance freight transport drivers agricultural workers, scientists, park rangers and others carrying out field work alone working with members of the public but isolated from colleagues Regardless of your role, the proximity to co-workers/customers and your level of experience, if you are not within a communicable distance (i.e. people cannot hear you and/or see you) you must have a method of communication e.g. mobile phone or other means of initiating communication. If your role requires you to work alone, the Host Client should provide you with a suitable communication plan, communication equipment such as a phone or other means of communication and a system of regular check-ins, as well as an emergency response plan. Maxwell Recruitment & Training will confirm with the Host Client if the role will involve working alone. This will be confirmed and communicated to you prior to commencing work at the Host Client. It is also important that if your role requires you to work alone and at remote locations, you have access to clean, safe and accessible facilities that are in good working order. This includes first aid, toilets, drinking water, eating facilities and personal storage. Fatigue Fatigue is an acute or ongoing state of tiredness that results in poor judgement, slower reaction times and reduced capacity to safely perform a task Fatigued workers are at an increased risk of exposure to harm through impaired judgement and reduced physical capacity. Fatigued workers are particularly at risk when: operating fixed or mobile plant, including driving vehicles undertaking critical tasks that required a high level of concentration undertaking night or shift work when a person would ordinarily be sleeping There are typical signs and symptoms of fatigue. These include: excessive yawning or falling asleep at work short term memory problems and an inability to concentrate noticeably reduced capacity to engage in effective interpersonal communication impaired decision-making and judgment reduced hand-eye coordination or slow reflexes You must take reasonable care for your own health and safety and must not adversely affect the health and safety of other persons, this includes ensuring that you are not carrying out work whilst fatigued. You must also comply with any reasonable instructions and cooperate with any reasonable policy or procedure relating to fatigue at the workplace, such as policies on fitness for work or second jobs. Maxwell Recruitment & Training and the Host Client reserves the right to send a worker home from work if it is believed a worker is not fit or well enough to perform their duties. Alcohol & Other Drugs Involvement with alcohol and drugs can have serious repercussions for workers and their performance in the workplace. You have a responsibility to: comply with Maxwell Recruitment & Training’s and the Host Client’s alcohol and other drugs policy attend work free from the impairment of alcohol and other drugs consult with Maxwell Recruitment & Training and the Host Client if you believe you are impaired by alcohol or drugs whilst at work If Maxwell Recruitment & Training and/or the Host Client reasonably suspect a worker being under the influence of drugs or alcohol at work, they may: direct that worker to move away from the work area arrange a safe option of transport home for the worker request the worker to see a medical practitioner provide information regarding internal and external support systems available to the worker During employment or engagement, Maxwell Recruitment & Training and/or the Host Client may require a worker to undergo a drug and alcohol test to monitor compliance with their alcohol and drug policy. Machinery & Plant Plant encompasses a wide range of machines and manufacturing facilities that may be used or you could be exposed to in the course of your work. These may include but are not limited to: Forklifts Photocopiers Processing machines such as slicers, compressors, Grinders, diggers, excavators Elevated platform machines Personal hoists Regardless of the type of plant it is important that you do not operate any item of plant on which you are not trained. Common risks associated with plant include: slips, trips and falls electricity crush, puncture or slice injuries noise Most plant are fitted with some form of guarding to minimise these and other risks. Plant should never be operated if guards have been removed or tampered with. The process for undertaking machine maintenance and repair is generally referred to as Lock Out Tag Out (LOTO). This is where a machine is tagged as ‘not for use’, very often locked to prevent use, and where possible disconnected from mains power supply. Only under LOTO procedures can safety guards be removed to gain access to the item of plant. If you are required to operate plant alone, it should be labelled in such a way that a person unfamiliar with the machine could turn it off in the event of an emergency. The plant must also be fitted with adequate guarding, warning devices, emergency stops and identifiable operational controls. Safe operating procedures should be available and followed, and you should not be operating the plant unless you have received adequate training and supervision. Mobile Plant Powered mobile plant is defined as any plant that is provided with some form of self-propulsion that is ordinarily under the direct control of an operator, and includes: earthmoving machinery (e.g. rollers, graders, scrapers, bobcats) excavators cranes hoists elevating work platforms concrete placement booms reach stackers and forklifts The operation of the powered mobile plant at workplaces exposes workers to a range of risks to health and safety, including the risks of: the plant overturning things falling on the operator of the plant the operator being ejected from the plant the plant colliding or coming into contact with any person or thing (e.g. workers, other vehicles or plant, energised powerlines) mechanical or other failures (e.g. hydraulic failures, the release of hazardous substances) People required to operate or work around powered mobile plant may also be exposed to excessive noise and vibration, hazardous fumes, fall hazards while accessing or evacuating the plant, and musculoskeletal hazards (e.g. access to plant, operator controls). There are specific requirements for operating powered mobile plant, including: that a suitable combination of operator protective devices are provided, maintained and used that no person other than the operator rides on the plant unless they are provided with the same level of protection as the operator that the plant does not collide with pedestrians or other powered mobile plant that where there is a risk of collision, the plant has a warning device to warn other persons of the risk Traffic Management Forklifts and other mobile equipment present a high risk of serious injury and death in the workplace. Workplaces using vehicles such as forklifts should have a traffic management plan in place to ensure pedestrians are separated from forklifts and other powered mobile equipment. A painted walkway alone is not enough to stop a vehicle colliding with a pedestrian. A traffic management plan should involve a range of risk control measures, such as: pedestrian and forklift/vehicle exclusion zones safety zones for truck drivers safety barriers floor markings containment fences speed limiting devices and signs The Host Client’s induction should inform you of the worksites traffic management plan. It is important that you are aware of, understand and follow the worksite traffic management plan. Outdoor Work The workplace is a major source of exposure to UV for many outdoor workers. Some health risks that are caused by over-exposure to UV radiation include the following: sunburn – ranging from redness to blistering cataract of the eye lenses – ranges from decreased vision to blindness skin carcinoma – malignant skin tumours malignant melanoma – severe cancer that can develop after excessive exposure to UV radiation Workers who work outdoors have a higher risk of skin cancer due to long periods exposed to UV radiation from direct sunlight and UV rays reflected from nearby surfaces. Minimising Exposure to UV Whilst you should follow the safe systems of work for outdoor work and UV exposure at the Host Client workplace, there are some basic rules to consider when it comes to outdoor work: re-organise outdoor work to avoid the UV peak of the day (when the UV index is above 3) utilised shaded areas (natural or artificial) wear personal protective equipment (clothing & sunglasses) use broad-spectrum SPF30+ and water resistant sunscreen to unprotected skin – apply 20 minutes before going outside & reapply every 2 hours (at a minimum) to clean, dry skin If your work involves outdoor work, it is important that you regularly check your own skin to identify spots that are new or have changed colour size or shape. If you see anything unusual, it’s important that you see a doctor as soon as possible. Electrical Safety Electrical work has the potential to kill or severely injure people and cause damage to property. Almost any job around energised equipment could result in tragedy. Over the past 4 years more than 2000 people have received electric shocks in NSW workplaces. 6 were permanently disabled and 5 died. The risks associated with using electricity must be controlled and the control measures clearly communicated. Some types of equipment can also involve greater risk than others, for example: Portable electrical equipment including plugs and sockets, electrical connections and to the cable itself are especially vulnerable to damage Extension leads, particularly those connected to equipment that is frequently moved, can suffer similar problems Before using any electrical equipment, you should always check if it is in good condition. Appliances and leads at the workplace should be regularly tested and tagged by a competent person. Only use electrical equipment that has been tested and tagged. To check this, identify if the equipment has a tag with the following information: the name of the tester the date of testing the date of the next testing the outcome of the testing If you identify unsafe electrical equipment, notify your Host Client who should have it disconnected immediately. Live Work Prohibited Important: work health and safety laws prohibit work on energised (live) electrical equipment unless: it is necessary in the interests of health and safety that the electrical work is carried out while the equipment is energised (for example, it may be necessary for life-saving equipment to remain energised and operating while electrical work is carried out on the equipment) it is necessary that the electrical equipment to be worked on is energised in order for the work to be carried out properly it is necessary for the purposes of testing to ensure the equipment is de-energised there is no reasonable alternative means of carrying out the work The workplace must ensure that: no-one can accidentally touch any part that is live and exposed all work is carried out by a competent person with the proper tools, testing equipment and personal protective equipment all work is carried out in accordance with a safe work method statement that has been prepared for the job a competent observer is present, if needed – eg an observer is not required for testing, or if a risk assessment suggests no serious risks Confined Spaces Confined spaces can be found in vats, tanks, pits, pipes, chimneys, silos, sewers, shafts, wells, pressure vessels, trenches and tunnels. They often have poor ventilation which allows hazardous atmospheres to quickly develop, especially if space is small. Working in a confined space can be fatal, because of a lack of oxygen, an explosion or airborne contaminants. Due to the dangers of working in confined spaces, it is important that you do not enter a confined space unless it has been authorised by Maxwell Recruitment & Training and the Host Client, and: you have been adequately trained and understand the risks of a confined space, the controls that are in place, the procedure you must follow and what a permit allows a confined space permit has been issued by a competent person and includes: a description of the space the names of those allowed to enter the space the time the permit is valid the things to do before work commences (eg cleansing and entry) and during work (eg continuous communication with, and monitoring of, workers) a section for the competent person to acknowledge that everyone has left the space confined space signage is prominently displayed and barricades erected banning entry to anyone not listed on the entry permit risks resulting from any plant or services connected to the confined space are minimised, or eliminated where possible contaminants are prevented from entering the space through pipes, ducts, vents, drains, conveyors and the like emergency procedures are in place and understood a standby person has been allocated to continuously monitor the conditions inside a confined space from outside the space, and where they can, observe the work being carried out ignition sources are removed and the amount of flammable gas, vapour or mist in the space is less than five per cent of its lower explosive limit (LEL). If the LEL is greater than five but less than 10 per cent, you must use a flammable gas detector and if the LEL is greater than 10 per cent, no-one should be in the space. Working at Heights Working at heights is a high-risk activity and a leading cause of death and serious injury in Australia. Most people who are seriously injured or killed, fall from a height of four metres or less. Ladders, incomplete scaffolds, falling off a truck, a roof edge or falling through fragile roof sheeting are the major causes of injuries. Fall from height incidents largely occurs in the construction, manufacturing, transport, postal and warehousing and agriculture industries. The most effective way to be protected from the risk of falling is to eliminate the need to work at height. If the work cannot be completed on the ground or a solid construction: Use a fall-prevention device If working at height is necessary, the risk of fall must be managed. A fall-prevention device is best because it will prevent a fall. Examples include temporary work platforms, guardrails and scaffolding. Use a work-positioning or fall-arrest system When it's not possible to use a fall-prevention device, a work-positioning system or a fall-arrest system is the next best options. A work-positioning system enables you to work supported in a harness in tension in a way that prevents you from falling e.g. industrial rope access. A fall-arrest system stops a person who has fallen and reduces the impact of the fall e.g. industrial safety nets or fall arrest harnesses used with lifelines or individual anchors. If you use a work-positioning or fall arrest system, it is important that an emergency and rescue procedure is in place. Do not perform work at height if you have not been trained to do so, if working at height has not been authorised by Maxwell Recruitment & Training and the Host Client, and if safe systems of work do not control the risks associated with the work. Falling Objects There are many objects in the workplace – equipment, materials, tools and debris – that can fall onto someone and cause serious injury or even death. If it is likely that a person would be injured from a falling object, the Host Client must provide adequate controls and protection to minimise the risk and protect the person. The Host Client must provide and maintain a system of work including: fall prevention if fall prevention is not possible—a system to arrest falling objects other control measures can include: use of ‘isolation’ or ‘no go’ zones where there is a risk of an object falling into an area providing appropriate training and supervision use of suitable Personal Protective Equipment (PPE) Noise Too much noise at work can lead to temporary or permanent hearing loss, or tinnitus – ringing in the ears. The damage can occur gradually, from extended exposure to noise or immediately, from exposure to a sudden explosive sound. There must be measures in place to ensure that you and other workers are not exposed to noise that exceeds the exposure standard for noise. If the noise standard is exceeded, the Host Client should have in place: a noise control policy a hearing conservation program Identification of areas where you have to wear hearing protection provision of personal hearing protectors provision of hearing tests at the beginning of employment to establish base level hearing and during employment to determine any hearing loss information and training for workers, including at induction and ongoing refresher training Hazardous Chemicals Hazardous chemicals can pose a significant risk to health and safety if not managed correctly. If your role requires you to work with hazardous chemicals, controls must be in place to ensure your health and safety is not at risk. Whilst you should follow the safe systems of work for hazardous chemicals at the Host Client workplace, there are some basic rules to consider when it comes to working with hazardous chemicals: use chemicals according to the instructions on the SDS (Safety Data Sheet). These should be available where the chemical is stored or regularly used. If the SDS is not available, do not carry out the task ensure personal protective equipment (PPE) is worn in accordance with the SDS ensure you understand the first aid and emergency response requirements identified on the SDS chemicals should be stored in clearly labelled containers, displaying all safety instructions in regard to handling and use do not remove, obscure, alter or damage labels on containers as they contain important safety identification information store chemicals according to the instructions on the SDS only approved containers should be used for storage and handling of flammable, combustible and corrosive liquids Silica Dust (Crystalline Silica) Silica dust is generated when processes such as crushing, cutting, drilling, grinding, sawing or polishing of natural stone or man-made products that contain Crystalline silica (silica). Silica dust (crystalline silica) is found in some stone, rock, sand, gravel and clay. The most common form is quartz. Silica dust can also be found in the following products: bricks tiles concrete some plastic material Inhalation of dust containing crystalline silica (silica) can cause silicosis which is the stiffening and scarring of the lungs. You need to be aware of the following when working with silica dust: some dust particles can be so small that they are not visible; these are commonly referred to as respirable particles respirable silica dust particles are small enough to penetrate deep into the lungs and can cause irreversible lung damage The Host Client has specific duties to manage the risk to workers health and safety when exposed to Crystalline silica (silica) these include: provide specific information and training keep exposure to respirable silica dust as low as reasonably practicable ensure the workplace exposure standard for respirable crystalline silica must not exceed 0.1 mg/m3 (eight hour time weighted average) ensure air monitoring is conducted if there is any doubt that the exposure standard is being exceeded or to find out if there is a risk to a worker’s health offer regular health monitoring (chest x-rays and lung capacity tests) to workers who may be at significant risk of exposure to crystalline silica Asbestos The dangers associated with asbestos are widely known to contribute to lung cancer, asbestosis and mesothelioma, therefore you need to be aware of the following when working with asbestos: before demolition or refurbishment work occurs, all areas that may contain asbestos must be identified if asbestos is found or suspected in the workplace, it must not be disturbed and the Host Client supervisor must be notified immediately licensing for the removal of asbestos is required to ensure that only workers who possess the required knowledge, skills and safe systems of work to do the job safely will be able to perform the work if more than 10 m² of non-friable asbestos, including asbestos cement material, is carried out in a workplace, it must be by a competent person who has completed an approved training course and hold an asbestos license: Class A or Class B, depending on the type and quantity of asbestos to be removed a permit to work system is implemented as it provides a systematic disciplined approach to assessing the risks of a job and specifying the precautions to be taken when performing work in a hazardous environment If your work involves working with asbestos that does not require a Class A or B licence, you should receive specific information and training, including: purpose of the training health risks of asbestos types, uses and the likely presence of asbestos in the workplace company and the worker’s roles and responsibilities under the asbestos management plan where the asbestos register is located, how it can be accessed and how to understand the information contained in it processes and safe work procedures to be followed to prevent exposure, including exposure from any accidental release of airborne asbestos where applicable, the correct use of PPE including respiratory protective equipment (RPE) the implementation of control measures and safe work methods to eliminate or minimise the risks associated with asbestos to limit the exposure to workers and other persons exposure standard and control levels for asbestos purpose of any exposure monitoring or health monitoring that may occur Due to the dangers associated with asbestos, it is important that you do not carry out asbestos-related work unless it has been authorised by Maxwell Recruitment & Training and the Host Client. Working in Hot & Cold Environments Work that is carried out in hot or cold environments place workers health and safety at risk. Symptoms such as fatigue and heat or cold related illnesses can result if a worker is exposed to air temperatures that are too high or too low. Cold Environments Working in a cold environments such as outdoor work in winter months, cold storage facilities, freezer plants, and meat packing houses, can lead to workers experiencing cold-related conditions and illnesses, including: increased incidence of arthritis, rheumatism and bronchitis; muscle/tissue damage decrease in dexterity and sensitivity reproductive disorders frostbite at worst, hypothermia Hypothermia occurs when a person's body temperature is abnormally low and commonly occurs in temperatures ranging between 1°C and 10°C, however the body can lose significant heat in air temperatures as high as 18°C or water temperatures as high as 22°C. Hypothermia impairs normal muscular and cerebral functions. The warning signs are: numb hands involuntary shivering loss of fine motor coordination (particularly in the hands - for example trouble with buttons, laces, zips) slurred speech difficulty in thinking clearly irrational behaviour Hot Environments Workers exposed to hot environments can develop heat-related illnesses. Heat-related illnesses can be common and can result in death. Hot working environment can include: working in high temperatures exposure to high thermal radiation e.g. working on a roof of a building and exposure to high levels of humidity e.g. in a factory, commercial kitchen or laundry Heat-related illnesses can include: dehydration heatstroke fainting heat rash heat cramps heat exhaustion Between 2001-2013, in Australia there have been 13 work-related fatalities resulting from working in extreme heat in Australia. Exposure to hot and cold environments can put your health and safety at serious risk. It is important that you are aware of the Host Client’s cold and hot environment risk control measures and you comply with any reasonable instructions, policies and procedures given by the Host Client to ensure your health and safety e.g. personal protective equipment, regular breaks, limiting the duration of exposure to hot/cold temperate. High-Risk Work Licences If your role requires you to perform work that involves high risk work (as defined by the WHS Regulation, you must hold a High Risk Work Licence issued by SafeWork NSW. High risk work licence is required for the operation of the following major and mobile equipment classes: Scaffolding Dogging Rigging Crane Materials hoists Elevating work platforms Concrete placing boom Reach stacker Forklift trucks Boiler operation Turbine operation Reciprocating steam engine If you are requested to perform high risk work, and you do not hold a current high risk work licence, you should not carry out the work and report immediately to Maxwell Recruitment & Training. Accommodation If accommodation is provided to you as part of your placement, the accommodation should be separated from any hazards at the workplace likely to adversely affect your health and safety. The accommodation facilities should also: be lockable, with safe entry and exit be structurally sound and stable meet electrical and fire safety standards have a supply of drinking water have appropriate toilets, washing and laundry facilities be regularly cleaned and have rubbish collected Managing the work environment and facilities be provided with suitable sleeping quarters shielded from noise and vibration have crockery, utensils and dining facilities have adequate lighting, heating, cooling and ventilation have storage cupboards and other suitable furniture be provided with a refrigerator or cool room have all fittings, appliances and equipment in good condition If you have concerns about the adequacy and standard of the accommodation provided to you as part of your placement, notify the Host Client and Maxwell Recruitment & Training. Demolition Demolition work involves demolishing a load-bearing structure or changing a physical integrity of a structure. Incidents have been caused during demolition by: people falling from unprotected workplaces and through openings people being struck by falling objects people being struck by flying objects sudden collapse of buildings or structures unprotected electrical cables, wiring or equipment collision with mobile plant and equipment fires caused through hot works or burst gas mains insecure materials in or on the structure plant being used on elevated slabs without proper precautions being taken people harmed by cutting equipment road accidents caused by overloading or insecure loads during transport Demolition is considered high risk work and as such a Safe Work Method Statement (SWMS) should be prepared and followed. If you are involved in demolition work, you should first be provided with adequate training to ensure that the demolition work is carried out as safely and competently. Due to the high risk nature of demolishing, a supervisor should always be nominated and readily available for demolition work onsite. Excavation Excavation work generally means work involving the removal of soil or rock from a site to form an open face, hole or cavity using tools, machinery or explosives. There are many hazards associated with excavation, such as falling objects, fall or dislodgement of earth or rock, and underground essential services. A SWMS should be prepared and followed for any excavation work due to its high-risk nature. Module 2: Blue Collar - AssessmentAnswer all questions11. Adequate workplace facilities and amenities are important to your health and safety. Which of the following facilities and amenities are required in the workplace?* Adequate lighting to enable each person to carry out work, move within the workplace and evacuation in an emergency Adequate facilities including toilets, drinking water, washing and eating facilities, are maintained in good working order, and clean, safe and accessible. Provision and maintenance of essential services All of the above 12. Which of the following statements are true in relation to inappropriate workplace behaviour? (Select ALL correct answers)* Inappropriate workplace behaviour can have significant short and long term impacts persons psychological and physical health Bullying is often considered appropriate behaviour Workplace harassment occurs if a person is subjected to behaviour by a person which is repeated, unwelcome and not provoked Sexual harassment is unwelcome behaviour of a sexual nature which is offensive, humiliating or intimidating 13. If you are exposed to unreasonable and/or inappropriate behaviour (bullying, harassment, discrimination, violence) while at work, what should you do?* If safe to do so, attempt to resolve the matter, informally in the first instance, with the person in a professional manner If you are not sure how to approach this, contact the Host Client or Maxwell Recruitment & Training to seek advice on the best way to address the situation Inform Maxwell Recruitment & Training and the Host Client if the situation does not change after speaking with the person All of the above 14. Psychosocial hazards can vary from workplace to workplace and between roles, which of the following factors are known to contribute to the risk of psychological injury?* High job demands Poor organisational change management Poor support All of the above 15. True or False? A hazardous manual task, means a task that requires a person to lift, lower, push, pull, carry or otherwise move, involving repetitive or sustained force, high or sudden force, repetitive movement, sustained or awkward posture or exposure to vibration.* True False 16. True or False? If working in isolation and you are not within a communicable distance (i.e. people cannot hear you and/or see you) you must have a method of communication e.g. mobile phone or other means of initiating communication.* True False 17. True or False? Fatigued workers are NOT at an increased risk of exposure to harm through impaired judgement and reduced physical capacity.* True False Note: Fatigue is an acute or ongoing state of tiredness that results in poor judgement, slower reaction times and reduced capacity to safely perform a task.18. True or False? Regardless of the type of plant, it is important that you do NOT operate any item of plant on which you are untrained to operate.* True False Note: Plant encompasses a wide range of machines and manufacturing facilities.19. Alcohol and drugs can have serious repercussions for workers and their performance in the workplace. What are your responsibilities?* To comply with Maxwell Recruitment & Training’s and the Host Client’s alcohol and other drugs policy To attend work free from the impairment of alcohol and other drugs To consult with Maxwell Recruitment & Training and the Host Client if you believe you are impaired by alcohol or drugs whilst at work All of the above 20. True or False? A painted walkway alone IS enough to stop a vehicle colliding with a pedestrian.* True False Note: Workplaces using vehicles such as forklifts should have a traffic management plan in place to ensure pedestrians are separated from forklifts and other powered mobile equipment.21. True or False? If electrical equipment you require to use appears to be in good condition and has NOT been tested and tagged, you are able to use the equipment.* True False Note: Appliances and leads at the workplace should be regularly tested and tagged by a competent person and you should only use electrical equipment that has been tested and tagged.22. True or False? You should only enter a confined space only if you have been authorised and have been adequately trained and understand the risks of a confined space, the controls that are in place, the procedure you must follow and what a permit allows.* True False Note: Confined spaces often have poor ventilation which allows hazardous atmospheres to quickly develop and can be fatal, because of a lack of oxygen, an explosion or airborne contaminants.23. True or False? Most people who are seriously injured or killed working at heights fall from a height of four metres or less.* True False 24. Which of the following statements regarding working outdoors is correct? (Select ALL correct answers)* Workers who work outdoors have a lower risk of skin cancer If your work involves outdoor work, it is important that you regularly check your own skin to identify spots that are new or have changed colour size or shape Use broad-spectrum SPF30+ and water resistant sunscreen to unprotected skin – apply 20 minutes before going outside & reapply every 2 hours (at a minimum) to clean, dry skin 25. Regarding working with hazardous chemicals, which of the following statements are correct? (Select ALL correct answers)* If the SDS (Safety Data Sheet) is not available, you can continue to carry out the task Personal Protective Equipment (PPE) does not need to be worn even if stated on the SDS Do not remove, obscure, alter or damage labels on containers as they contain important safety identification information Only approved containers should be used for storage and handling of flammable, combustible and corrosive liquids 26. True or False? The damage can occur gradually from extended exposure to noise, or immediately from exposure to a sudden explosive sound.* True False Note: Too much noise at work can lead to temporary or permanent hearing loss, or tinnitus (ringing in the ears).27. True or False? Due to the dangers associated with asbestos, it is important that you do not carry out asbestos-related work unless it has been authorised by Maxwell Recruitment & Training and the Host Client.* True False 28. Which of the following statements about Silica Dust are correct? (Select ALL correct answers)* Silica dust is generated when processes such as crushing, cutting, drilling, grinding, sawing or polishing of natural stone or man-made products that contain Crystalline silica (silica) Inhalation of dust containing crystalline silica (silica) can cause silicosis which is the stiffening and scarring of the lungs Respirable silica dust particles are too small to penetrate deep into the lungs and can’t cause irreversible lung damage The workplace exposure standard for respirable crystalline silica must not exceed 0.1 mg/m3 (eight hour time weighted average) 29. Which of the following require a high risk work licence? (Select ALL correct answers)* Scaffolding Rigging Delivery van Forklift trucks 30. Which of the following statements regarding demolition work are correct? (Select ALL correct answers)* Demolition work involves demolishing a load-bearing structure or changing a physical integrity of a structure Incidents have been caused during demolition by people falling from unprotected workplaces and through opening Demolition is considered low risk work and as such a Safe Work Method Statement (SWMS) doesn’t need to be prepared and followed If you are involved in demolition work, you should first be provided with adequate training to ensure that the demolition work is carried out as safely and competently Review & Submit If you want to review any of your answers, you can navigate back through this Induction using the Previous (and Next) buttons at the bottom left of screen. Warning! You have answered Question 1 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 2 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 3 incorrectly. 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If I suffer any injury or I'm involved in an incident at work, I will contact Maxwell Recruitment & Training (MRT) as soon as is safely possible on 1300 MAXWEL (8am-5pm) or call MRT's Consultant on mobile if after hours, and if possible notify MRT prior to receiving medical treatment. If I’m unable to make a shift, I will contact my worksite's supervisor by mobile phone ASAP prior to the start of the shift. I will then call or text MRT's Consultant to confirm I will not be attending the shift prior to the start of the shift. I will follow all safety and other rules of the worksite whilst employed by MRT. I will wear the required PPE at all times on assignment and refer to the PPE Issue Policy. If I finish an assignment for any reason, I will advise MRT immediately. If I have any Workplace Health & Safety concerns, I will advise my worksite Supervisor and contact us immediately on 1300 MAXWEL (8am-5pm) or call my Account Manager on their mobile if after hours. 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