Step 1 of 6 16% Your DetailsName* First Last Date of Birth* DD slash MM slash YYYY Email* Module 1: Introduction to WHS - Content Working in Labour Hire As a labour hire worker, you work under an arrangement where you are employed by Maxwell Recruitment & Training but contracted to work with another employer (Host Client). In a labour hire arrangement both Maxwell Recruitment & Training and the Host Client must provide you with a working environment that is safe and does not put your health at risk. Maxwell Recruitment & Training and the Host Client share this duty, and it cannot be shifted from one to another. As a labour hire worker, you have the same basic rights regarding your health and safety at work as any other employee. Your Rights Your basic rights include: the right to be shown how to work safely the right to appropriate safety equipment the right to speak up about work conditions the right to say no to unsafe work the right to be represented and consulted in relation to your health and safety the right to workers compensation the right to a fair and just workplace the right to fair pay and condition the right to be protected from discrimination if you raise a health and safety issue or concern Maxwell Recruitment & Training's Responsibilities to You Maxwell Recruitment & Training has a legal obligation to place you in workplaces that are safe and without risk to your health. To ensure your health and safety, Maxwell Recruitment & Training have processes in place to: provide you with an induction including general information about work health and safety, information on the typical hazards in the industry in which you will be working, and Maxwell Recruitment & Training work health and safety policies and procedures ensure you have the necessary skills, knowledge and equipment to perform the work safely and without risk to your health define the job, task or role that is assigned to you establish the place where you are being sent to work and its operations are safe and without risk to health before you are sent there consult with you on matters that may affect your health and safety tell you how to report any issue, hazard or incident relating to health and safety continue monitoring your health and safety and the Host Client’s workplace throughout your placement consult, cooperate and coordinate with the Host Client to ensure your health and safety Maxwell Recruitment & Training have an established Work Health and Safety Management System. This system consists of work health and safety policies and procedures. You can access these policies and procedures at any time. The Host Client’s Responsibilities to You The Host Client has a legal responsibility for your health and safety. When you are working at the Host Client’s site, you should be treated by the Host Client as if you are one of their direct employees, as such you can expect the Host Client to: provide and maintain a safe working environment and conditions for you define the job, task or role that is assigned to you consult with you on matters that may affect your health and safety control any risks that arise from the work that is assigned to you ensure you have the necessary skills, knowledge and equipment to perform the work safely and without risk to your health provide you with the necessary information, instruction, training and supervision to perform the work safely and without risk to your health Inform you of and ensure your understanding of the work health and safety requirements of the workplace tell you how to report any issue, hazard or incident relating to health and safety encourage you to maintain contact with you Maxwell Recruitment & Training consult, co-operate and co-ordinate with Maxwell Recruitment & Training to ensure your health and safety Your Responsibilities As a worker, you also have health & safety responsibilities while at work. While at work you must: take reasonable care of yourself; not do anything that would affect the health and safety of others at work; follow any reasonable health and safety instructions from Maxwell Recruitment & Training and the Host Client. It is important that you: follow instructions and work safely ask if you’re not sure how to safely perform work use equipment and personal protective equipment (PPE) in the way you were trained and instructed to use it stop any unsafe work immediately report unsafe, unhealthy situations and injuries to your supervisor to the Host Client and notify Maxwell Recruitment & Training report to Maxwell Recruitment & Training if you have been instructed to perform any tasks or duties that are outside the original scope of your assignment details Safe Work When starting a new placement, it is important for you to be provided with a clear understanding of work to be performed and any information and training required to safely perform the work. Prior to commencing the work, you should be provided with: a Maxwell Recruitment & Training health and safety induction (this induction) a clear understanding of the tasks to be undertaken during placement information on any plant or equipment to be used hours and location of work health and safety risks associated with the work information on the necessary knowledge, qualifications, licences, skills and training required to safely perform the work adequate personal protective equipment (PPE) if required organisational and work health and safety arrangements When commencing a new placement at a Host Client, you should be provided with: a Host Client and site-specific health and safety induction safe work practices any on-the-job training necessary to safely perform the work adequate supervision Health and safety information must be provided to you in a way that is meaningful, and that you understand. If you have a language or literacy barriers, it is important you notify Maxwell Recruitment & Training and the Host Client, so we can determine suitable approaches to provide information and undertake consultation. It is important that you understand that you have the right to refuse unsafe work. If someone asks you do something that you think might harm your psychological and/or physical health and safety, stop and talk with your supervisor at the Host Client site and notify Maxwell Recruitment & Training. Speaking Up It is not uncommon for a worker to remain silent when they come across a health and safety concern, spot a hazard or get injured at work. Reasons as to why a worker may not want to speak up about concerns around health and safety are varied and may include: fear of punishment from management not wanting to be seen as a ‘complainer’ fear of losing the contract/job feeling though they have limited influence due to age, experience, job status think the issue or injury is small and doesn’t require reporting You may think an issue is small and doesn’t require reporting, however sometimes small issues can quickly turn into big issues, for example: workplace conflict could quickly escalate to bullying. It is important that if you do identify a health and safety issue or hazard in the workplace, or if you get injured while at work, you report it immediately to your supervisor at the Host Client site and Maxwell Recruitment & Training, otherwise it may continue to present a health and safety risk to you and others at the workplace. Reporting health and safety concerns, hazards and injuries in the workplace requires the Host Client and Maxwell Recruitment & Training to: investigate it determine the cause then implement appropriate controls so it no longer presents a health and safety risk Information, Instruction, Training and Supervision Maxwell Recruitment & Training and the Host Client will ensure that you are provided with adequate information, instruction, training and supervision that is necessary to ensure your health and safety is protected from any hazards. Information, instruction and training on how to do a task safely should be provided to you prior to you carrying out that task for the first time. It is important that you inform your supervisor at the Host Client and Maxwell Recruitment & Training if you have language or literacy barriers so that the information, instruction and training is provided to you in a way that is meaningful, and you understand. If you are not sure how to do something safely, or if you feel that the level of supervision you have been provided is inadequate and presents a risk to your health and safety, it is important that you speak up. Share your concerns about the psychological and/or physical health and safety risks with your Supervisor at the Host Client site and notify Maxwell Recruitment & Training. Consultation Consultation is a process that provides you the opportunity to participate in, and share information about, work health and safety issues. As consultation is an obligation of Maxwell Recruitment & Training and the Host Client; you can expect to be consulted on matters that/or may directly affect your health and safety. Through the consultation process, you should be provided with an opportunity to share your point of view or raise concerns. Maxwell Recruitment & Training will maintain regular contact with you throughout your placement at the Host Client. The purpose of the contact is to monitor your health and safety and ensure that you are provided with safe and healthy work environment. You are encouraged to maintain contact with Maxwell Recruitment & Training throughout your placement with the Host Client and provide feedback on health and safety matters. Personal Protective Equipment Personal Protective Equipment (PPE) may need to be worn or used to minimise health and safety risks. PPE may include but is not limited to: boots ear plugs face masks gloves googles hard hats high visibility clothing respirators safety harnesses safety shoes sunscreen If required, Maxwell Recruitment & Training and/or the Host Client will provide you with the appropriate PPE prior to carrying out the tasks that require the PPE as a risk control. Change of Duties If the Host Client changes the scope of work during your placement, Maxwell Recruitment & Training must first be notified. Maxwell Recruitment & Training will assess the change in duties and ensure that it does not put your health and safety at risk. It is important that you contact Maxwell Recruitment & Training immediately if you are requested by the Host Client to carry out duties that differ from the original assignment details so the appropriate checks can be made. WHS Issues & Issue Resolution Maxwell Recruitment & Training and the Host Client will have procedures for resolving work health and safety issues when they arise. They are often called Issue Resolution Procedure or Grievance Procedure. If you are unable to locate these procedures, notify Maxwell Recruitment & Training who will provide this information to you. If you're unsure about something relating to health and safety in the workplace, and you don't want to upset the Host Client, you are encouraged to contact Maxwell Recruitment & Training who will consult, cooperate and coordinate with the Host Client on the matter. Important: You have a right to be heard without fear of being treated differently. If a health and safety issue is raised, the following process should occur: workers should be consulted on the matter management decide and implement appropriate risk controls in consultation with workers a timeframe should be agreed for correcting the problem the effectiveness of the solution should be monitored Mental Health Support Good mental health is a state of wellbeing in which an individual: realises their own abilities can cope with the normal stresses of life can work productively is able to make a positive contribution to their community This sense of wellbeing and self-esteem enables workers to appreciate and enjoy day-to-day life and the working environment. Sometimes good mental health can be compromised. A typical response to the pressures and demands of business and life is stress. Some stress is reasonable, but it becomes an issue when it is excessive and ongoing. Stress can contribute to the development of anxiety and/or depression, and may cause an existing condition to worsen. As well as affecting your relationships and life outside work, stress can increase your risk of injury, fatigue and burnout. Maxwell Recruitment & Training is committed to promoting positive mental health and wellbeing and aims to build and promote a workplace environment and culture that supports mental health and wellbeing and to support workers with a mental health condition regardless of cause. Maxwell Recruitment & Training provides all workers with access to free, voluntary and confidential counselling service through Employee Assistance Program (EAP) provider Access Newcastle Hunter Manning. Maxwell Recruitment & Training will pay for up to three confidential counselling sessions per twelve month period for you. Counselling can provide you with support and guidance on issues including, but not limited to, work-related stress, emotional distress of any kind, financial problems, health issues, family or parent/child conflict, relationship issues, grief and loss, diagnosed or undiagnosed mental health issues. To make an appointment with Access Programs, please call 1800 613 155. Emergency Response An emergency can develop quickly. If you are not prepared or not sure how to respond in an emergency, it can put your health and safety at immediate risk. You should be informed of the Host Client’s emergency response plan and resources during your Host Client site induction. This information should also be displayed or easily accessible in the workplace. It is important that you are aware of the name and contact details of the Host Client’s fire wardens and first aiders and where they work, so you can act quickly in an emergency. You should be familiar with the emergency plan and warning systems at the Host Client site. This includes knowing where the exits are and how to access emergency equipment such as fire extinguishers. It is also essential that you familiarise yourself with the place you should go to in the event of an emergency, known as a muster or assembly point. At the Host Client workplace, you should also have access to qualified first aiders and well stocked first aid kits. What to do if you are injured If you get injured at work, it is important that you do the following: Tell Maxwell Recruitment & Training and the Host Client As soon as you can, tell Maxwell Recruitment & Training and the Host Client that you have been injured. Maxwell Recruitment & Training will notify the insurer within 48 hours. If your injury is serious, Maxwell Recruitment & Training will notify SafeWork NSW immediately. See your Doctor It is very important that Maxwell Recruitment & Training are involved in the visit to the treating doctor to get a certificate of capacity for Maxwell Recruitment & Training to send to the insurer. Recover at Work If you are able, stay at work or plan how to return to suitable work as early as possible. Evidence shows you recover from an injury better at work than at home. Being off work can affect your health and wellbeing, your financial situation and your relationships with family and friends. If a co-worker is off injured, stay in touch and support their return to work. Workers Compensation Maxwell Training & Recruitment are insured, so if you get injured you can get the medical treatment you need and compensation for loss of income. This is called workers compensation insurance. If you get injured and you need to make a workers compensation claim through Maxwell Training & Recruitment you will be covered by the relevant legislation and the provisions contained within. Module 1: Introduction to WHS - AssessmentAnswer all questions.1. True or False? As a labour hire worker, you do NOT have the same basic rights regarding your health and safety at work as any other employee.* True False 2. True or False? Maxwell Recruitment & Training has a legal obligation to place you in workplaces that are safe and without risk to your health. To ensure your health and safety, Maxwell Recruitment & Training have processes in place to ensure you have the necessary skills, knowledge and equipment to perform the work safely and without risk to your health.* True False 3. True or False? You do NOT have the right to refuse unsafe work.* True False 4. True or False? Information, instruction and training on how to do a task safely should be provided to you prior to you carrying out that task for the first time.* True False 5. True or False? As consultation is an obligation of Maxwell Recruitment & Training and the Host Client, you can expect to be consulted on matters that directly affect your health and safety.* True False 6. When commencing a new placement at a Host Client, what should you be provided with? (Select ALL correct answers)* Host Client and site-specific health and safety induction Safe work practices Any on-the-job training necessary to safely perform the work Inadequate supervision 7. As a worker, you also have health and safety responsibilities while at work, including which of the following?* To take reasonable care of yourself Not to do anything that would affect the health and safety of others at work To follow any reasonable health and safety instructions from Maxwell Recruitment & Training and the Host Client All of the above 8. When health and safety concerns, hazards and/or injuries in the workplace are reported, what are the Host Client and Maxwell Recruitment & Training required to do?* Investigate it Determine the cause Implement appropriate controls so it no longer presents a health and safety risk All of the above 9. What should occur if a Host Client changes the scope of work during your placement?* Maxwell Recruitment & Training must first be notified Maxwell Recruitment & Training will assess the change in duties and ensure that it does not put your health and safety at risk It is important that you contact Maxwell Recruitment & Training immediately if you are requested by the Host Client to carry out duties that differ from the original job brief so the appropriate checks can be made All of the above 10. If a health and safety issue is raised, what should occur? (Select ALL correct answers)* Workers should NOT be consulted on the matter Management should decide and implement appropriate risk controls in consultation with workers A timeframe should be agreed for correcting the problem The effectiveness of the solution should be monitored Module 2: White Collar - Content Introduction The office is often thought of as a very safe environment to work in. There is however a range of hazards that workers in an office can be exposed to. While hazards in the office may not always be as obvious as those in warehousing, manufacturing, construction sites or field-based work, health and safety issues, including poor job design, long working hours, workload, prolonged sitting, repetitive work, and inadequate lighting may be present Workplace Entry and Exit The entry and the exit of the workplace in which you will be working must be safe; clearly defined, and signs posted to show the direction to exit doors to aid emergency evacuation. To ensure your safety, you can expect the entry and exits to be slip-resistant under wet and dry conditions and aisles and walkways in the workplace should be free of obstructions at all times. Some workplaces have an office adjoining a warehouse, factory or other business where higher risk activities occur. In these situations, it is important that entering and exiting the office does not expose you to the operation of moving vehicles (for example, forklifts or trucks). As such, separate entries and exits for mobile equipment and pedestrians should be provided to minimise the risk of pedestrians being hit by moving vehicles. General Work Environment Adequate workplace facilities and amenities are important to your health and safety. The workplace must ensure: the works areas have space for work to be carried out safely floors and surfaces designed, installed and maintained for the tasks being undertaken adequate lighting to enable each person to carry out work, move within the workplace and evacuation in an emergency adequate ventilation provision and maintenance of essential services adequate facilities including toilets, drinking water, washing and eating facilities, are maintained in good working order, and clean, safe and accessible. Workplace behaviour and responding to inappropriate workplace behaviour Inappropriate workplace behaviour can have significant short and long term impacts persons psychological and physical health. There are many forms of inappropriate behaviour that can occur within a workplace, including: Workplace Harassment Workplace harassment occurs if a person is subjected to behaviour by a person which is repeated, unwelcome and not provoked, which the person considers and a reasonable person would consider offensive, intimidating, humiliating or threatening. Office ‘pranks’ may be considered harassment. Although one-off incidents aren’t considered harassment they may still be unacceptable workplace behaviour and may have disciplinary and legal consequences including termination of employment and referral to police for serious actions such as assault. Bullying Bullying is any repeated, unreasonable behaviour directed towards an employee or group of employees that creates a risk to health and safety. Examples of potential unreasonable behaviour include: offensive language or comments unjustified criticism deliberately excluding someone from workplace activities withholding information that is needed for work. Sexual Harassment Sexual harassment is unwelcome behaviour of a sexual nature which is offensive, humiliating or intimidating. Examples of sexual harassment include: staring, leering or unwelcome touching suggestive comments or jokes unwanted invitations to go out on dates or requests for sex intrusive questions about a person's private life or body unnecessary familiarity, such as deliberately brushing up against a person emailing pornography or rude jokes displaying images of a sexual nature around the workplace communicating content of a sexual nature through social media or text messages. Work-related Violence Work-related violence is an incident in which a person is abused, threatened, or assaulted in circumstances relating to their work. Violence at work can come from a member of the public, a customer or even a colleague. Examples of work-related violence include: biting, spitting, scratching, hitting, kicking throwing objects pushing, shoving, tripping, grabbing verbal threats armed robbery sexual assault attacking with knives, guns, clubs, or any type of weapon Responding to Inappropriate Workplace Behaviour If you are exposed to unreasonable and/or inappropriate behaviour (bullying, harassment, discrimination, violence) while at work you should: If safe to do so, attempt to resolve the matter, informally in the first instance, with the person in a professional manner; If you are not sure how to approach this, contact Maxwell Recruitment & Training or the Host Client to seek advice on the best way to address the situation. Inform Maxwell Recruitment & Training and the Host Client if the situation does not change after speaking with the person; Refer to the Host Client’s and Maxwell Recruitment & Training grievance procedures If you feel the person is persisting or the person is not complying with your requests to stop the behaviour, you may lodge a formal complaint with Maxwell Recruitment & Training and/or the Host Client Once a formal complaint is made, the matter will be investigated. Maxwell Recruitment & Training will discuss with you what assistance and support you require, which may include removing you from the workplace until the matter has been investigated. Manual Tasks Manual tasks are carried out in most types of work. They include activities that require someone to exert force in order to grasp, manipulate, strike, throw, carry, move (lift, lower, push, pull), hold or restrain an object, load or body part. When working in an office environment, there should be little to no manual tasks, however in some roles, there may be limited manual tasks required. This may involve moving stationary deliveries, accessing shelving, handling marketing materials such as banners, and filing activities. Manual tasks are not do not always present a risk to health and safety, however, if manual tasks are repetitive, long in duration, awkward or heavy, they can put your health and safety at risk. Resulting injuries are commonly called musculoskeletal disorders. The back is particularly vulnerable to manual handling injuries. Whilst you should follow the safe systems of work for manual tasks at the Host Client workplace, there are some basic rules to consider when it comes to manual tasks: Never attempt to lift or carry loads if you think they are too heavy or awkward Organise the work area to reduce the amount of bending, twisting and stretching required Use mechanical aids such as trolleys whenever possible Rotate work tasks Take frequent breaks Work-related Stress Work-related stress can occur when someone feels that the demands of their role are greater than their abilities or resources to do the work. Work-related factors that can contribute to stress include: work demands low levels of control over work poor levels of support by supervisors and colleagues lack of role clarity and role conflict poorly managed relationships poorly managed change Incivility While stress isn't the same thing as anxiety or depression, excessive or long-term stress can increase your risk of developing a mental health condition. It is important to be aware of and understanding your stress levels so that you can identify when it may be impacting on your psychological health. The effects of work-related stress can include: Physical effects, such as headaches, indigestion, tiredness, slow reactions, shortness of breath, and over the longer term, physical illness Mental effects, such as difficulty in decision-making, forgetfulness Emotional effects, such as irritability, excess worrying, feeling worthless, anxiety, defensiveness, anger, mood swings Behavioural effects, such as diminished performance, withdrawal behaviours, impulsive behaviour, increase in alcohol and nicotine consumption Longer-term health issues,such as musculoskeletal disorders, cardiovascular disease, immune deficiency disorders, gastrointestinal disorders, psychiatric/psychological illness Responding to Work-related Stress There may be work-related stress factors that you encounter in the workplace. It is important that you are aware of hazards that can harm your psychological health. If you feel you may be at risk of work-related stress, or if you’re experiencing the effects of work-related stress, report it to the Host Client and to Maxwell Recruitment & Training so the matter can be adequately addressed and you can access support. Psychosocial Hazards Your psychological health is just as important as your physical health. Sometimes there are aspects of the work environment and workplace practices that are associated with psychological and/or physical injury or illness. Psychosocial hazards can vary from workplace to workplace and between roles, however, the following factors are known to contribute to the risk of psychological injury: High Job Demands Workloads that are excessive or create unreasonable time pressure Highly repetitive or monotonous work Poor workstation setup Unpleasant work environment Low Job Control Inadequate support from team members and management lack of issue resolution/grievance procedures little or no task specific training Inadequate resources provided to do the job effectively Insufficient mental health support systems e.g. employee assistance program/counselling services Poor Workplace Relationships Inadequate process to resolve workplace conflict between colleagues Discrimination, harassment, bullying, violence or other inappropriate behaviour by colleagues Poor Organisational Change Management Inadequate consultation and communication mechanisms to inform and obtain feedback from the workforce on changes within the organisation Organisational change is poorly managed Low Recognition and Reward Recognition and reward does not adequately reflect worker effort Lack of opportunity for skills development Poor Organisational Justice Poor management of underperformance Inconsistent approach to implementation of procedures The workplace should have adequate systems of work in place, and design the work and work processes to reduce the risk of psychological injury associated with psychosocial hazards. If in your role, you identify a psychosocial hazard that you feel could put your health and safety at risk, it is important that you raise this issue with the Host Client and Maxwell Recruitment & Training. Working Alone (including Working from Home) Working in isolation occurs under a variety of circumstances, like working from home, working in the office after hours when everyone has left for the day. Regardless of your role, the proximity to co-workers/customers and your level of experience, if you are not within a communicable distance (i.e. people cannot hear you and/or see you) you must have a method of communication e.g. mobile phone or other means of initiating communication. If your role requires you to work alone, the Host Client should provide you with a suitable communication plan, communication equipment such as a phone or other means of communication and a system of regular check-in’s, as well as an emergency response plan. Maxwell Recruitment & Training will confirm with the Host Client if the role will involve working alone. This will be confirmed and communicated to prior to commencing work at the Host Client. Sedentary Work Sitting for long periods of time can pose a significant risk to the health of workers. Many workers spend 76% of their time sitting, this is equivalent to 6 hours per day. Sitting and reclining, resulting in minimal or no physical activity is sedentary behaviour. Sedentary behaviours are a known risk factor for cancer, cardiovascular disease, type II diabetes and early death. Other risks from prolonged sitting include: People who sit for 11 hours or more a day are 40 per cent more likely to die within three years than those who sit for less than four hours. The risk of heart disease is increased by 50% even if exercise is performed regularly. There is an increased risk of physical injuries if a worker maintains a static posture. The risk of colon cancer is doubled in people who perform highly sedentary work. If your work involves sedentary work, there are some controls that can be implemented to reduce the risk to your health and safety. These include: consult with the Host Client to review and revise job and task design to minimise sitting time vary work tasks throughout the day so that there is a change in posture and different types of muscles are used—or alternate between sitting and standing by finding a reading area that allows standing for example if height adjustable desks are available, utilise this function so that you can work either standing or sitting walk over and talk to colleagues instead of sending emails use a bathroom that is further away use the stairs instead of the lift eat lunch away from the workstation Workstation Ergonomics Setting up your workstation correctly and taking regular breaks away from the workstation can provide a good working posture. Having a good working posture can help you be more comfortable at work, lower stress, and reduce injuries caused by awkward positions and repetitive tasks. One of the important things to remember is to change your body posture regularly to avoid sitting for prolonged periods and adopting awkward postures. This can include walking over to the printer, moving away from the workstation during break times, and standing during meetings rather than sitting. There are other simple steps you can take to reduce your risk of injury when working at a workstation. Set up the workstation so that you can carry out your work in a comfortable, upright position with shoulders relaxed and upper arms are close to the body Adjust your chair to suit you, including the seat height and tilt, lumbar support and backrest position. This includes having your feet flat on the ground or footrest. Position the computer monitor/s so that you do not need to twist your neck, tilt or arch your head or back. Position your keyboard directly in front of you by pushing the keyboard back so that your forearms are supported on the front part of the desk when keying. Sit close to the desk and remove fixed armrests if they stop you from doing this. If you use a laptop for long periods of time, use a separate full-sized keyboard, mouse and monitor. Check that the screen characters can be seen clearly and comfortably and that your specific eyewear is suitable for computer use. Reduce the glare and shadows on the screen. Adjust the window coverings for glare and provide additional task lighting to suit you and your task. Fatigue Fatigue is an acute or ongoing state of tiredness that results in poor judgement, slower reaction times and reduced capacity to safely perform a task. Fatigued workers are at an increased risk of exposure to harm through impaired judgement and reduced physical capacity. There are typical signs and symptoms of fatigue. These include: excessive yawning or falling asleep at work short term memory problems and an inability to concentrate noticeably reduced capacity to engage in effective interpersonal communication impaired decision-making and judgment reduced hand-eye coordination or slow reflexes You must take reasonable care for your own health and safety and must not adversely affect the health and safety of other persons, this includes ensuring that you are not carrying out work whilst fatigued. You must also comply with any reasonable instructions and cooperate with any reasonable policy or procedure relating to fatigue at the workplace, such as policies on fitness for work or second jobs. Maxwell Recruitment & Training and the Host Client reserves the right to send a worker home from work if it is believed a worker is not fit or well enough to perform their duties. Stepladders Before using a stepladder, there are some checks you should first complete. If you are not sure if the stepladder is right for the task, or you are concerned about its condition, then do not use it and report it to the Host Client. Ensure that the stepladder is in good condition: The feet of the ladder are firmly attached The ladder has clean treads Secure locking devices Fastenings are secure when the ladder is extended Ensure the stepladder is in a good position: The ladder is fully open It is locked into place It is stable and will not move at the bottom The surface the ladder is on is: firm level clear dry not slippery When using a stepladder, use it with caution and ensure: only small items are taken up or down a step ladder – never large or heavy items you maintain three points of contact You never lean or reach away from the stepladder while using it the combined weight of the person using the ladder and any items does not exceed the working load limit on the ladder. when climbing down, remain facing the stepladder and climb to the bottom rung before stepping off. Electrical Safety The risks associated with using electricity must be controlled and the control measures clearly communicated. Some types of equipment can also involve greater risk than others, for example: Portable electrical equipment including plugs and sockets, electrical connections and to the cable itself are especially vulnerable to damage. Extension leads, particularly those connected to equipment that is frequently moved, can suffer similar problems. Before using any electrical equipment, you should always check it is in good condition. Appliances and leads at the workplace should be regularly tested and tagged. Accommodation If accommodation is provided to you as part of your placement, the accommodation should be separated from any hazards at the workplace likely to adversely affect your health and safety. The accommodation facilities should also: be lockable, with safe entry and exit be structurally sound and stable meet electrical and fire safety standards have a supply of drinking water have appropriate toilets, washing and laundry facilities be regularly cleaned and have rubbish collected Managing the work environment and facilities be provided with suitable sleeping quarters shielded from noise and vibration have crockery, utensils and dining facilities have adequate lighting, heating, cooling and ventilation have storage cupboards and other suitable furniture be provided with a refrigerator or cool room have all fittings, appliances and equipment in good condition. If you have concerns about the adequacy and standard of the accommodation provided to you as part of your placement, notify the Host Client and Maxwell Recruitment & Training. Support Maxwell Recruitment & Training provides all workers with access to free, voluntary and confidential counselling service through Employee Assistance Program (EAP) provider Access Newcastle Hunter Manning. Maxwell Recruitment & Training will pay for up to three confidential counselling sessions per twelve-month period for you. Counselling can provide you with support and guidance on issues including, but not limited to, work-related stress, the emotional distress of any kind, financial problems, health issues, family or parent/child conflict, relationship issues, grief and loss, diagnosed or undiagnosed mental health issues. To make an appointment with Access Programs, please call 1800 613 155. Module 2: White Collar - Assessment11. True or False? Manual tasks are NOT a risk to health and safety, even if manual tasks are repetitive, long in duration, awkward or heavy.* True False 12. True or False? It is important to be aware of and have an understanding of your stress levels so that you can identify when it may be impacting on your psychological health.* True False Note: Work-related stress can occur when someone feels that the demands of their role are greater than their abilities or resources to do the work. 13. True or False? If you are working in isolation and you are NOT within a communicable distance (i.e. people cannot hear you and/or see you) you must have a method of communication e.g. mobile phone or other means of initiating communication.* True False 14. True or False? Fatigued workers are NOT at an increased risk of exposure to harm through impaired judgement and reduced physical capacity.* True False Note: Fatigue is an acute or ongoing state of tiredness that results in poor judgement, slower reaction times and reduced capacity to safely perform a task.15. True or False? Electrical equipment, appliances and leads at the workplace do not need to be regularly tested and tagged.* True False 16. Adequate workplace facilities and amenities are important to your health and safety. Which of the following must the workplace ensure?* Adequate lighting to enable each person to carry out work, move within the workplace and evacuation in an emergency Adequate facilities including toilets, drinking water, washing and eating facilities, are maintained in good working order, and clean, safe and accessible. Provision and maintenance of essential services All of the above 17. Which of the following statements are true in relation to inappropriate workplace behaviour? (Select ALL correct answers)* Inappropriate workplace behaviour can have significant short and long term impacts persons psychological and physical health Bullying is not considered inappropriate behaviour Workplace harassment occurs if a person is subjected to behaviour by a person which is repeated, unwelcome and not provoked Sexual harassment is unwelcome behaviour of a sexual nature which is offensive, humiliating or intimidating 18. If you are exposed to unreasonable and/or inappropriate behaviour (bullying, harassment, discrimination, violence) while at work, what should you do?* If safe to do so, attempt to resolve the matter, informally in the first instance, with the person in a professional manner If you are not sure how to approach this, contact Maxwell Recruitment & Training or the Host Client to seek advice on the best way to address the situation Inform Maxwell Recruitment & Training and the Host Client if the situation does not change after speaking with the person All of the above 19. Psychosocial hazards can vary from workplace to workplace and between roles, which of the following factors are known to contribute to the risk of psychological injury?* High job demands Poor organisational change management Poor support All of the above 20. If your work involves sedentary work, which of the below control(s) can be implemented to reduce the risk to your health and safety? (Select ALL correct answers)* Consult with the Host Client to review and revise job and task design to minimise sitting time Poor organisational change management Vary work tasks throughout the day so that there is a change in posture and different types of muscles are used—or alternate between sitting and standing by finding a reading area that allows standing for example Review & Submit If you want to review any of your answers, you can navigate back through this Induction using the Previous (and Next) buttons at the bottom left of screen. Warning! You have answered Question 1 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 2 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 3 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 4 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 5 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 6 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 7 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 8 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 9 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 10 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 11 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 12 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 13 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 14 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 15 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 16 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 17 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 18 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 19 incorrectly. You must correct your answer before submitting this Induction.Warning! You have answered Question 20 incorrectly. You must correct your answer before submitting this Induction.Before you can Submit this Induction, you must confirm ALL of the following:* I have identified myself truthfully for this Induction I have read all of the Induction content Completion of the assessments in this Induction was all my own work Now click Submit below to complete the Induction.
